This particular module presented by an expert in conflict management discusses various aspects of conflict, highlights common reasons it occurs, and models an active problem solving tactic that can be employed to manage conflict (distinguish between the symptoms and root causes) and achieve a more positive culture. The module starts with a case intended to help learners understand how different people approach conflict and determine how best to manage it. The ultimate goal is to give learners actionable information, tactics and tools to achieve more effective conflict management. Course Objectives: As a result of participating in this activity, participants should be able to: Evaluate their own past success in managing conflict Appreciate the financial cost of unresolved conflicts to both individuals and organizations Recognize that unconscious biases often play a key role in conflict Utilize the 3 step problem solving tactic to manage conflict Discuss the five conflict styles and acknowledge their own tendencies
- Provider:Florida Medical Association
- Activity Link: https://flmedical.inreachce.com/Details/Information/c22ec96c-f16f-438f-85fc-977a5fb64007
- Start Date: 2024-01-01 06:00:00
- End Date: 2024-01-01 06:00:00
- Credit Details: AMA PRA Category 1 Credit™️: 1.0 hours
- Commercial Support: No
- Activity Type: Enduring Material
- CME Finder Type: Online Learning
- Fee to Participate: Variable
- Measured Outcome: Learner Competence, Learner Knowledge
- Provider Ship: Directly Provided
- Registration: Open to all