This course has been designed to help healthcare providers in all disciplines enhance communication with their patients as well as other healthcare professionals. Your interactions with patients and colleagues are opportunities to develop trust and exert a positive influence. This course will provide you with communication skills and strategies to have thoughtful, empathic and effective conversations. Topics include boundary setting, non-verbal communication, giving effective feedback, infusing empathy into written communication, and dealing with a variety of challenging communication scenarios. Multiple demonstrations will be given using standardized patients.
- Provider:Mayo Clinic College of Medicine and Science
- Activity Link: https://ce.mayo.edu/nursing/content/effective-communication-healthcare-online-cne-course-0#group-tabs-node-course-default1
- Start Date: 2024-10-11 05:00:00
- End Date: 2024-10-11 05:00:00
- Credit Details: AMA PRA Category 1 Credit™️: 3.5 hours
Nursing: 3.5 hours
Social Work: 3.5 hours - Commercial Support: No
- Activity Type: Enduring Material
- CME Finder Type: Online Learning
- Fee to Participate: Yes
- Measured Outcome: Learner/Team Performance
- Provider Ship: Directly Provided
- Registration: Open to all
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