QI 202: Addressing Small Problems to Build Safer, More Reliable Systems

QI 202: Addressing Small Problems to Build Safer, More Reliable Systems

“How does an organization go from providing ho-hum, average care to providing breakthrough quality, access, and affordability to patients? In this course, you ll learn to apply a basic framework for designing, operating, and improving complex systems of care that can lead to rapid gains in performance. First, you ll learn that while advances in technology have led to much better patient outcomes over the past few decades, they ve also made for a much more complex health care system. That complexity makes it impossible to predict exactly how the system will perform dynamically, which in turn means that constant, broad-based innovation is absolutely required as staff members discover weak signals of system failure. Improving big clinical problems such as central line infections, you ll learn, requires that staff members report tiny, apparently harmless problems as they occur and it requires that senior leaders actually do something about those problems. By the end of this course, you ll identify the weak signals of system failure all around you, and you ll also figure out exactly what your organization needs in order to respond effectively.”

  • Provider:Institute for Healthcare Improvement
  • Activity Link: http://www.ihi.org/education/ihiopenschool/Pages/default.aspx
  • Start Date: 2024-01-01 06:00:00
  • End Date: 2024-01-01 06:00:00
  • Credit Details: AMA PRA Category 1 Credit™️: 1.75 hours
    Nursing: 1.0 hours
    Pharmacy: 1.0 hours
  • MOC Credit Details: ABIM - 1.75 Point; Credit Type(s): Medical Knowledge (ABIM)
  • Commercial Support: No
  • Activity Type: Enduring Material
  • CME Finder Type: Online Learning
  • Fee to Participate: Yes
  • Measured Outcome: Learner Competence, Learner Knowledge, Learner Performance, Learner/Team Competence, Learner/Team Performance
  • Provider Ship: Directly Provided
  • Registration: Open to all
  • Specialty: Internal Medicine
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