Social Media Management: How To Respond To Negativity Aimed At You

Social Media Management: How To Respond To Negativity Aimed At You

With the rise of social media as the preferred communication platform, every industry has become a target of negative reviews. While there is no doubt that the use of social media has resulted in enhanced professional education and patient care, the rise in websites that facilitate negative commentary has proliferated. Unfortunately, negative comments are often divisive, angry, and can feel like personal attacks on an otherwise reputable institution or individual provider. This activity describes the recommended ways for a healthcare worker to properly respond to a negative online commentator or reviewer.

  • Provider:LAMMICO/Medical Interactive
  • Activity Link: https://www.medicalinteractive.com/courses/50262
  • Start Date: 2022-02-09 06:00:00
  • End Date: 2022-02-09 06:00:00
  • Credit Details: AMA PRA Category 1 Credit™️: 1.0 hours
  • MOC Credit Details: ABS - 1.0 Point; Credit Type(s): Accredited CME (ABS)
    ABO - 1.0 Point; Credit Type(s): Lifelong Learning (ABO)
    ABA - 1.0 Point; Credit Type(s): Lifelong Learning (ABA)
    ABIM - 1.0 Point; Credit Type(s): Medical Knowledge (ABIM)
    ABS - 1.0 Point; Credit Type(s): Self-Assessment (ABS)
    ABP - 1.0 Point; Credit Type(s): Lifelong Learning and Self-Assessment (ABP)
    ABOHNS - 1.0 Point; Credit Type(s): Self-Assessment (ABOHNS)
  • Commercial Support: No
  • Activity Type: Enduring Material
  • CME Finder Type: Online Learning
  • Fee to Participate: Yes
  • Measured Outcome: Learner Competence, Learner Knowledge, Learner Performance
  • Provider Ship: Directly Provided
  • Registration: Open to all
  • Specialty: Adolescent Medicine, Adult Congenital Heart Disease, Advanced Heart Failure and Transplant Cardiology, All Practice Areas, Allergy, Ambulatory/Outpatient, Bariatric Surgery, Cardiovascular Disease, Clinical Cardiac Electrophysiology, Complex General Surgical Oncology, Critical Care Medicine, Endocrinology, Diabetes, and Metabolism, Facial Plastic & Reconstructive Surgery, Gastroenterology, General Otolaryngology, General Surgery, Geriatric Medicine, Hand Surgery, Head & Neck, Hematology, Hospice & Palliative Medicine, Hospice and Palliative Medicine, Hospital Medicine, Infectious Disease, Internal Medicine, Interventional Cardiology, Laryngology, Medical Oncology, Nephrology, Neurocritical Care, Neurotology, Obstetric Anesthesia, Otology, Pain Medicine, Pediatric Otolaryngology, Pediatric Surgery, Professionalism/Patient Safety/Other Skills, Pulmonary Disease, Rheumatology, Rhinology, Sleep Medicine, Sports Medicine, Surgical Critical Care, Transplant Hepatology, Vascular Surgery
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